FAQs

Frequently asked questions

Everything you need to know about Boost. Can’t find your answer? Email us at hello@boostcare.org or book a demo.

About Boost

Boost is a digital platform built for residential care home operators, bringing together staff training, policy management and day-to-day compliance support in one place.

Compliance, CQC and CIW

Getting started

Pricing and contracts

Data and security

Policy content and review

Boost Learn

Buying Boost

Reporting and insight

Ask Boost

Still have questions?

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Frequently asked questions

About Boost

What is Boost?

Who is Boost for?

What products does Boost offer?

Can I use just one product, or do I need the whole suite?

Compliance, CQC and CIW

How does Boost help with CQC and CIW compliance?

Are Boost’s policies written to reflect current regulatory standards?

Can Boost help if we’re preparing for an upcoming inspection?

Getting started

How long does it take to get set up?

Do you provide training or support during onboarding?

What if we’re switching from another provider?

Pricing and contracts

How is Boost priced?

Is there a minimum contract length?

Do you offer multi-home or group discounts?

Data and security

Is our data secure with Boost?

Who owns our data if we leave Boost?

Policy content and review

Who writes and reviews your policy content?

How often is policy content reviewed and updated?

Are your policies written in plain English?

Can we customise policies for our own home or group?

Boost Learn

What does Boost Learn cover?

Does Boost Learn track staff progress and certification?

Is the training content kept up to date?

Can staff complete training on their phone or tablet?

Buying Boost

Do we have to buy the full Boost ecosystem?

What’s the benefit of buying the full ecosystem rather than a single product?

Can we upgrade later if we start with just one product?

Reporting and insight

What kind of reporting does Boost provide?

Can group operators see performance across multiple homes?

Can reports be used as evidence for CQC inspections?

Can we export or share reports with our board or trustees?

Ask Boost

What is Ask Boost?

How is Ask Boost different from other AI tools?

Does Ask Boost work for both CQC and CIW providers?

Can we rely on Ask Boost’s answers?

Still have questions?